Privacy Policy

PachaLabs ("we", "us") builds AI voice agents, automations, and websites for local businesses. This policy explains what information we collect through this site and how we use it.

Contact and chat forms: when you submit the contact form or use the chat widget, we collect what you provide — typically name, email, phone, company, and your message.

Automatically collected: basic technical data such as your browser's user agent and the time of submission, used to route and troubleshoot leads.

Client dashboard: if you're an active client with dashboard access, your account is managed through our database provider (Supabase) and secured with your own credentials.

To respond to your inquiry, prepare a quote, and deliver the services you've contracted.

To send project updates and, where relevant, service-related notifications.

To improve this site and understand which pages and services visitors care about.

We forward form and chat submissions to our internal CRM/webhook and, where configured, to our email notification provider, solely to route your request to our team.

Dashboard data is stored with Supabase, our database provider, under their standard security practices.

We do not sell your information to third parties.

We keep lead and client information for as long as needed to deliver services and maintain business records, and take reasonable technical measures to protect it.

You can ask us to confirm what information we hold about you, correct it, or delete it. Email us at the address below to make a request.

This site may use cookies or similar tools to understand site usage. You can disable cookies in your browser settings.

This site is intended for businesses and is not directed at children under 13. We do not knowingly collect information from children.

We may update this policy from time to time. The date above reflects the current version.

Questions about this policy? Email us — see the address in the site footer.